Proven Products, Proven Team

Knowing how important protecting your assets can be, we are committed to supporting all of our customers with the excellent, personalised service they require.

We offer onsite customer support and training to all of our customers to make sure your company gets the most out of our products.

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Meet The Team

Global On-Site Training & Support

We know how important it is for you to keep your wooden utility poles and other assets in service. That’s why we go the extra mile to make sure that you and your team have all the tools and knowledge they need to apply and use them correctly, making sure your utility company gets the most out of them.

Personal Service

Despite our global customer base, we pride ourselves on our very high levels of personal service. We make sure that your needs and requirements are met and fulfilled when using our products. Our long term global customer base and ISO 9001 accreditation are a testament to this.

Customer Support Profile

How Do We Support UMEME?

From initial presentation through to training, ongoing support and onsite quality control, we have worked with UMEME to ensure smooth adoption and implementation of Polesaver sleeves and fire protection fabric.

While sleeve application is straightforward, we provided onsite technical and application training of over 50 UMEME staff members. This is followed up by regular visits to check the correct sleeve application and ongoing training of new staff as required. The Polesaver App has also proved invaluable in allowing UMEME’s team to have quick and easy access to application training videos and instructions to help reinforce the initial training.